Legal
Privacy Policy.
Last updated: September 2026. This policy explains what personal data Glio collects, why we collect it, and what you can do about it.
1. Who we are
Glio is an AI agent security company based in Dublin, Ireland. For the purposes of the General Data Protection Regulation (GDPR) and the Irish Data Protection Act 2018, Glio is the data controller of the personal data described in this policy.
You can contact us about anything in this policy at contact@glio.ie.
2. What personal data we collect
We collect a small amount of personal data, in two ways:
Information you give us directly. When you email us or submit a form on this website, we receive your name, email address and the contents of your message. If you complete our AI readiness quiz and choose to share your results, we also receive your quiz answers.
Information collected automatically. Like most websites, our hosting infrastructure records standard technical information when you visit, such as your IP address, browser type and the pages you view. This information is used to operate and secure the site.
We do not use advertising trackers, and we do not buy personal data from third parties.
3. Why we use your data and our legal basis
We use the personal data above for the following purposes and on the following legal bases under GDPR:
- Responding to enquiries. When you contact us, we use your details to reply and to continue the conversation. Legal basis: legitimate interests, or steps taken at your request before entering a contract.
- Operating and securing the website. Server logs are used to keep the site available and secure. Legal basis: legitimate interests.
- Meeting legal obligations. In limited cases we may need to retain or disclose records to comply with Irish or EU law. Legal basis: legal obligation.
We do not sell personal data, and we do not share it for advertising or profiling.
4. Customer deployments
Glio's product is deployed inside the customer's own environment. Agent actions, policies and logs generated by a deployment remain within the customer's infrastructure and are not transmitted to Glio.
Where Glio processes personal data on behalf of a customer in the course of providing services, that processing is governed by a separate data processing agreement with that customer.
5. Who we share data with
We use a small number of service providers to operate the website and our email, including hosting and form-processing providers. These providers process data only on our instructions and under appropriate safeguards.
Where a provider processes data outside the European Economic Area, we rely on an adequacy decision or standard contractual clauses approved by the European Commission.
We do not otherwise share your personal data except where required by law.
6. How long we keep data
Enquiry correspondence is kept for as long as the conversation is active and for a reasonable period afterwards in case of follow-up, after which it is deleted or anonymised. You can ask us to delete it sooner.
Server logs are retained for a short period consistent with security and operational needs.
7. Your rights
Under GDPR you have the right to access your personal data, have it corrected, have it deleted, restrict or object to its processing, and receive a copy in a portable format. Where we rely on legitimate interests, you can object to that processing.
To exercise any of these rights, email contact@glio.ie. We will respond within one month.
You also have the right to lodge a complaint with the Data Protection Commission, 21 Fitzwilliam Square South, Dublin 2, D02 RD28, Ireland.
8. Security
We apply appropriate technical and organisational measures to protect personal data, including access controls and encryption in transit. No method of transmission over the internet is completely secure, so we cannot guarantee absolute security.
9. Changes to this policy
We may update this policy from time to time. The current version is always available on this page, with the date of the most recent update shown at the top. Continued use of the website after a change means you acknowledge the updated policy.
10. Contact
Questions about this policy or your personal data: contact@glio.ie. Glio, Dublin, Ireland.